Terms of Service
Effective Date: January 1, 2025
Overview
Welcome to AIgnitionLane. These terms govern your access to and use of our AI implementation courses, digital materials, and physical items available on our website AIgnitionLane.com.
Service Offerings
AI Implementation Courses
Our courses are live or prerecorded educational sessions designed to help organizations and individuals integrate AI solutions into their operations. Access to course recordings, assignments, and support materials is provided online.
Digital Products
Digital products include downloadable resources such as ebooks, templates, and software toolkits related to AI implementation.
Physical Goods
Physical goods encompass any tangible items, including printed manuals, hardware kits, or branded merchandise shipped to you.
Refund Policy
Services
To request a refund for a course, you must contact us within 14 days of your purchase using our contact form. Approved refunds will be issued via your original payment channel within 7 business days. If you cannot attend a scheduled session, you may transfer your enrollment to another date or to another participant by notifying us at least 5 days prior to the session.
Digital Products
Due to the nature of digital content, all sales are final and cannot be refunded. In the event of technical issues preventing access to downloaded materials, we will provide replacement access or an equivalent alternative at no additional charge.
Physical Goods
You may request a refund for physical goods within 30 days of shipment. Items must be unused and sent back in their original packaging to:
Federal Palace of SwitzerlandBundesplatz 3
3005 Bern
Switzerland
Shipping of items back is your responsibility. Once we receive and inspect the items sent back, we will issue a refund via your original payment channel within 10 business days.
Contact Information
Federal Palace of SwitzerlandBundesplatz 3
3005 Bern
Switzerland
Phone: +41762084848
Business ID: CHE-629.126.188